Professional Scrum Facilitation Skills (PSFS) Training
Turn difficult interactions into effective collaboration with practical facilitation skills.
Develop a facilitator’s mindset to improve team alignment
Learn to address challenging scenarios and navigate conflict
Apply practical facilitation techniques to improve Scrum Events
Includes two attempts at the official PSFS assessment
Certification
PSFS assessment included
Interactive
No PowerPoint! Live interaction and discussion to optimize learning
Two trainers
To maximize your learning experience
From Meeting Host to Facilitator
Effective facilitation is more than just running a meeting; it's about enabling better problem-solving and decision-making. The Professional Scrum Facilitation Skills training (PSFS) course is an interactive one-day training designed to help Scrum practitioners develop a facilitator’s mindset.
Many Scrum Teams struggle with ineffective events, lack of engagement, or unresolved conflict. This course equips you with a toolbox of techniques to handle these challenges and guide your team toward better outcomes.
Two trainers
Double the Experience, Double the Focus To maximize your learning experience, we often deliver this training with two experienced trainers. This ensures you get diverse perspectives from the field and sufficient personal attention during breakout sessions. Our Professional Scrum Facilitation Skills training (PSFS) trainers are active practitioners who bring years of consultancy experience to the classroom.
What You Will Learn
This is a skills-building course. You will not just learn theory; you will practice. Students address a series of common Scrum-related scenarios by applying several facilitation techniques.
Course Topics
During the Professional Scrum Facilitation Skills training (PSFS) you will learn:
- Facilitation Principles: Understanding the core principles experienced facilitators rely on when things get tough.
- Group Dynamics: How to read the room and understand how dynamics influence decision-making.
- Diverse Perspectives: Encouraging all voices to be heard while still reaching a consensus.
- Conflict Navigation: Using facilitation to address difficult interactions and challenging scenarios.
- Practical Toolbox: Leave with a personal "facilitation plan" to improve your very next Scrum event.
Who Should Take This Course?
This course is ideal for anyone who leads or supports a Scrum Team:
- Scrum Masters looking to move beyond basic meeting agendas.
- Scrum Team Members interested in improving their team's collaboration.
- Agile Coaches & Consultants wanting to sharpen their facilitation toolkit.
Note: This course assumes a baseline knowledge of Scrum. It is not suitable for absolute beginners with little Scrum experience.
Certification & Assessment
This course includes the official Professional Scrum Facilitation Skills training (PSFS) assessment.
- Assessment: Password provided after the course.
- Free Retake: If you attempt the assessment within 14 days and score less than 85%, you get a second attempt for free .
Practical Details
Preparation
No specific reading is mandatory for the Professional Scrum Facilitation Skills training (PSFS), but reflecting on your current facilitation challenges (e.g., a difficult Retrospective or a silent Daily Scrum) will help you get the most out of the practical exercises. Also, reading the Scrum Guide is always a good idea.
Language
By default, all our classes (in-person and virtual) are conducted in English to ensure a consistent learning environment.
Frequently Asked Questions
- Is this course only for Scrum Masters? No. While facilitation is a core responsibility of the Scrum Master, Product Owners and Developers also benefit greatly from learning how to facilitate discussions and decisions effectively.
- Do I get to practice during the course? Yes. The entire day is built around practical scenarios. You will practice techniques, receive feedback, and refine your approach in real-time.
- Is the PSFS exam included? Yes, the Professional Scrum Facilitation Skills training fee includes the official Scrum.org assessment code. You also benefit from a free retake guarantee if you take the exam within 14 days.
